Security Overview

This page summarizes the security controls we can substantiate from the current application and repository.

Last updated: March 12, 2026

What this page is and is not

This is a control summary, not a certification page. It describes security-relevant behavior visible in the current codebase and public product materials. It does not claim a current SocialCRM SOC 2, ISO 27001, or similar company-level certification.

Application and platform controls

AreaWhat the current implementation shows
Browser and transport protectionSecurity headers include HSTS, Content Security Policy, frame restrictions, referrer policy, and permissions policy controls across the application.
AuthenticationUser sign-in is handled with NextAuth and a JWT session strategy. Password verification uses bcrypt-hashed credentials.
Data accessThe application uses Supabase-backed data access and is designed around tenant-scoped access patterns, including row-level-security-aware service calls.
Abuse preventionRate limiting is present on sign-in, signup, password-reset, AI crawler, and public growth-analysis endpoints.
AuditabilityThe codebase includes audit-log utilities and records access activity for certain AI-content routes and workflow operations.

Infrastructure and external providers

These providers are directly referenced in the application or public site and may be involved depending on which features you use.

ProviderPurposeNotes
SupabaseDatabase and authentication infrastructureCore product data layer
VercelApplication hosting and deliveryUsed to serve the Next.js app
Google Cloud StorageStatic media and hosted assetsUsed for public images and related files
StripeBilling and payment processingInvoked for subscriptions and payment workflows
ResendEmail deliveryUsed for transactional email workflows
OpenAI, Anthropic, and GoogleModel providers for AI-assisted product featuresOnly involved when the relevant AI feature is used

Contracts and procurement support

If your team needs privacy or procurement documentation, SocialCRM publishes a standard Data Processing Agreement and keeps this security summary public.

For additional contract or questionnaire requests, contact the addresses in the contact section below so the right team can respond.

Reporting a security issue

If you believe you found a vulnerability, email security@socialcrm.com. Include:

  • The affected URL, route, or feature
  • Clear reproduction steps
  • Observed impact
  • Any logs, screenshots, or proof-of-concept material needed to understand it

Please do not access customer data, degrade service, or disclose an issue publicly before giving SocialCRM a reasonable opportunity to investigate.