Our Mission
At SocialCRM, we're on a mission to ensure brands maintain their voice, visibility, and value in an era where AI increasingly mediates the customer experience.
Redefining Brand Visibility for the AI Era
We're living in a transformative moment in digital history. For the first time, the majority of your brand's content is being accessed not just by human visitors, but by AI agents that interpret, summarize, and represent your message to potential customers.
This shift creates both unprecedented challenges and opportunities. When AI systems misunderstand your brand, they can misrepresent your products, services, and values to millions of users. But when optimized correctly, these same systems can amplify your reach and impact.
SocialCRM was founded on a simple but powerful insight: brands need new tools and strategies to thrive in this AI-mediated landscape.
All in on AI
Why We Built This
We're based in Silicon Valley, at the center of the agentic AI revolution. We see firsthand how fast AI agents are changing the way customers discover and interact with brands.
The gap was obvious: brands spend millions on SEO, but when customers ask ChatGPT or Claude about their products, the AI often gets it wrong—or doesn't mention them at all. And there were no tools to even see the problem, let alone fix it.
So we started building. AI monitoring, a unified visibility score, issue tracking with fixes. We're iterating fast based on what users actually need—because in this space, what works today might be obsolete in six months.
What We've Built So Far
We're a small team focused on solving a specific problem. Here's what's working.
AI Visibility Score
A single number that tells you how well AI systems can find and accurately represent your brand. We scan multiple AI platforms and aggregate the results into something actionable.
AI Monitoring
Automated scripts that query AI platforms about your brand and track how responses change over time. See what ChatGPT, Claude, and others are saying about you.
Issue Tracking
When AI systems get something wrong about your brand, we flag it with severity levels and suggest fixes. Some issues you can resolve in minutes.
Content Optimization
Recommendations on how to structure your content so AI systems understand and accurately represent your brand in their responses.
How We Work
Less corporate values, more how we actually operate.
Ship and Learn
We release features early, watch how people use them, and iterate. Some things we build don't work—we cut those.
No Vanity Metrics
We won't claim "10x improvement" without data. If we don't know the impact yet, we'll say so.
Solve Real Problems
We build features that users ask for, not features that sound impressive in a pitch deck.
Stay Focused
AI visibility is our thing. We're not trying to be a full marketing suite or replace your CRM.
Want to see how AI perceives your brand?
We'll show you your AI visibility score and the top issues to fix. No pitch, just data.